At RedactoChem, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information and any materials you submit to us. By using our website and services, you consent to the practices described below.
We collect only the information necessary to deliver and improve our services. This may include your name, email address, institutional affiliation, billing address, and payment information. We may also store documents such as manuscripts, figures, and other supporting files submitted for editing or consultation. Additionally, technical data such as IP address, browser type, and website usage patterns may be collected to improve site functionality and user experience.
Your information is used exclusively to provide the services you requested, to communicate with you, to issue invoices and process payments, and to ensure the effective operation of our website. We may also retain records as required by law. Under no circumstances do we sell, rent, or disclose your personal data or submitted content to third parties for marketing purposes.
We understand the sensitivity of scientific content. All submitted materials are treated with strict confidentiality, accessed only by authorized editorial staff, and are not shared externally. Files are deleted from our systems after project completion, unless otherwise agreed. All RedactoChem personnel are bound by confidentiality agreements.
To protect your data, we employ a range of technical and administrative measures, including secure servers, encrypted communications, access controls, and routine file removal procedures. While we take reasonable precautions, we advise clients not to submit personal or unrelated sensitive information, as no system can be entirely immune to security risks.
You retain full rights over your personal information and submitted content. If you wish to access, modify, or delete your data, or withdraw consent to its use, you may contact us at any time. You also have the right to file a complaint with the relevant data protection authority if you believe your rights have been violated.
Our website may include links to third-party services such as payment processors or academic platforms. We are not responsible for the privacy practices of these external providers and recommend reviewing their policies separately.
No physical products are sold. All services are digital and non-tangible
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